Being Mindful of COVID-19
Dear Valued Customers,
As a locally owned, family-run business, we pride ourselves on offering a
superior shopping experience for our customers. As always, the health and
safety of our customers and employees is our top priority. We want to let
you know that our team is available to serve our customers looking to create
beautiful homes. At the same time, Belfort Furniture is carefully monitoring
the Coronavirus COVID-19 developments from the Centers for Disease
Control and Prevention (CDC), as well as local and state health agencies. We continue
to take precautionary measures to ensure that best practices are in-place
in our showroom and during the delivery of furniture. We want to assure
our customers that our employees, sales staff, furniture pick-up staff and
delivery staff who interact with customers are healthy. Any team member
who displays symptoms of an illness is instructed to stay at home.
Platinum Delivery and Set-Up of Your Furniture Order
We are currently delivering furniture orders to customers. If you are
scheduled for a delivery and are experiencing symptoms, your delivery
will be scheduled for a later date. For customers who wish to receive
their furniture but do not want a delivery team to enter their home, we
are offering alternative delivery options that include curbside delivery and
front entrance delivery (furniture left at door or garage). Please contact
our delivery office at 703-406-7600, option 2 to discuss these options.
Retail Showrooms and Design Appointments
Our showrooms are open by appointment only to serve our customers.
We want to assure you that we are taking proactive measures to disinfect
high-touch, hard surface areas including entrances, customer service
stations, staircase handrails, elevators and restrooms in compliance with
CDC preventative protocols. Our talented designers are here to help you
with your next project, large or small.
Some measures we are taking at this time include:
- We do not have any large scale events on the schedule.
- We have limited non-essential meetings and trainings to minimize contact and reduce travel.
- Our showrooms are large and allow sufficient space for “social distancing.” We are open by appointment only and limiting patrons to 10 or less per building at any time.
- Additional cleaning supplies have been provided so that phones, keyboards, touchscreens and other high-touch surfaces can be cleaned in addition to the routine cleaning efforts, which have been refocused on disinfecting.
- We have disposable gloves available in each showroom.
- Cookie and/or cheese trays will no longer be served. Wine will be served in disposable cups.
We understand that some customers
may not want to visit our showroom. We are here to serve you through
our website. You can also email us, Online@belfortfurniture.com, or chat with us online about furniture you
are interested in. If you are working from home and notice that a room
could use a refresh, we invite you to take a photo and send it to us. A team
member will be more than happy to design a new look that’s just your style.
It’s easy to get started, simply upload your photo here: Online Design Help.
Voted the “Best Furniture Store” in Northern Virginia, we are committed
to the safety of our customers and the community we serve during these
challenging times. We will continue to monitor the situation and communicate any changes.
We sincerely thank you for your continued business.