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Our Response to COVID-19, How To Shop With Us and Important Updates

Our showrooms are Open!

Current Store Hours:

Monday – Saturday from 10AM to 8PM, Sundays Noon to 6PM.

masks are required

Masks Required – Face masks are required per executive order 63. For your safety and the safety of others, masks must be worn in showroom. Questions about wearing a mask? Please see a manager. Masks are available upon request.

Showroom Appointments – Appointments are available for in-store visits, but are not required. By reserving an appointment for your in-store experience you will be provided with a consultant who can ensure that your time in our showrooms is customized to your needs.

Schedule An Appointment

Safety and Cleaning

The health and safey of our customers and employees is our top priority. Face masks are mandatory in our showrooms for staff and customers. We are a hand-shake free zone and physical distancing is to be practiced at all times.

Our sales counters are equipped with plexiglass screens at reception computer stations. Hand sanitizing stations are available throughout our showrooms for all to access. High-touch areas are a priority for our cleaning staff and are frequently wiped down and sanitized throughout the day.

Shopping Online & Virtual Appointments

If you do not feel comfortable visiting our showrooms we encourage you to take advantage of our website and virtual shopping options. Many items are available to purchase on our website. Our Web Team is available to answer any questions you may have, work with you on selecting the right furniture for your project, or assist by placing an order for you. Contact Us by email with any questions or to be connected with a consultant and get started on your project.

Virtual Appointments are available and you may schedule them yourself online here:

Make a Virtual Appointment

Furniture Delivery, Contactless Delivery and Free Curbside Pick-up

Delivery – We continue to offer our Platinum Flat-Rate Delivery and Set Up in your home. We kindly ask that you and anyone home at the time of delivery practice social distancing for the safety of our employees and your family.

Contactless Delivery – We are also offering front door or garage delivery to limit contact and exposure, at your request. Please let us know if you prefer this type of delivery service by contacting our delivery department at 703-406-7600, option 2.

Free Curbside Pick-Up – Customer pick-up is available at our Distribution Center Monday through Saturday from 10AM to 6PM. Our distribution center is located at 45190 Ocean Ct. Sterling, Virginia 20166.Upon your arrival, please follow the signs for parking. A team member will bring your furniture to your car.

Product Availability

We offer a wide range of in-stock furniture across all product categories. In-stock items are in our warehouse and ready for immediate pick-up or delivery scheduling. We continue to order new stock merchandise that is on order with manufacturers and available to reserve to your order. These items are on order and often estimated to arrive quicker than a special order would.

Special Orders – Due to disruption in the supply chain and an increased demand, many orders and manufacturers are experiencing delays and longer than normal lead times. Delays vary by brand and even by item. If timing for receiving your new furniture is important to you please contact us to start your project with a consultant. Our consultants can help source our in stock products, floor samples and other products that are available right away, some of which are not shown on our website.

Status Updates For Your Existing Order – Due to the disruption in the furniture industry, many existing customer orders are experiencing delays. We apologize for the inconvenience this may cause and are doing all that we can to ensure orders arrive as soon as they can. Please contact us by phone, 703-406-7600, or by email to request an updated status on your order – we are happy to provide you with the most up to date information available.

Financing – Making Payments On Your Belfort Credit Card/Synchrony Financial Credit Plan

We are aware that some of our customers may experience financial hardship as a result of Coronavirus. If you’re affected by Coronavirus, please reach out to Synchrony for assistance that may be available to you. During this time, we encourage you to use Synchrony’s digital tools and other resources for fastest access to your accounts and to discuss how Synchrony may be of assistance. Please visit MySynchrony.com or download the My Synchrony Mobile App where you can access important information, make payments and service your account anytime, anywhere. If you haven’t yet enrolled for online access, you can do so here: MySynchrony.com Synchrony encourages all cardholders to check its website synchrony.com and social channels (Twitter: @Synchrony and Facebook: Facebook.com/SynchronyFinancial) for further updates. As always, thank you for being a loyal customer.

Questions? Please Contact Us!