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Careers at Belfort Furniture

Careers at Belfort Furniture

Voted “Best Workplace” in Loudoun County

As a “Top 100” Furniture Retailer* in the United States, Belfort Furniture is the Washington, DC area’s source for fashion forward product selection. We are committed to offering a superior shopping experience by delivering outstanding customer service and showcasing beautiful, livable home furnishings. We are a local furniture leader whose people absolutely make the difference and our passion for service and flair for design has earned us the title the "Best Furniture Store" in Loudoun County for the past 23 years.

*As noted by 'Furniture Today,' the leading industry publication.

  • - Our management style is fun, entrepreneurial and enthusiastic.
  • - Our growth rate has been nothing short of phenomenal.
  • - Our continued expansion of our existing store translates into challenging and exciting career opportunities.
  • - We are looking for talented, hardworking individuals.
  • - We are dedicated to an ongoing commitment to continue a promote-from-within policy.

Come grow with us and you’ll see that we truly recognize, appreciate, and reward those who show exceptional performance.

Belfort Furniture is an Equal Opportunity Employer.

Have a look at our current listings and our benefits!
Employee Benefits Online Application

Job Listings

Full-time Customer Care Associate

JOB DESCRIPTION:

This is a full time opportunity in our Customer Care Call Center. The individual we are looking for must have a strong background in providing outstanding customer care and service solutions. The individual should be self-motivated with good follow-up skills and the ability to multi-task.

MAIN DUTIES:

  • Effectively manage large amounts of incoming calls
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle highly escalated situations with grace and professionalism
  • Maintain a balance between company policy and customer benefit in decision making.
  • Handle issues in the best interest of the both customer and company
  • Resolve customer issues with minimal supervision.
  • Follow up with internal and external customers in a timely fashion.
  • Maintain accurate records by utilizing all available technology.

REQUIREMENTS:

  • 1-3 years of practical customer service, clerical, sales or other relevant experience preferably in a retail environment. Call Center experience is a plus.
  • Experience in the furniture industry is highly preferred
  • This person must be people oriented and a team player with a positive attitude. This candidate should be able to demonstrate their customer service capabilities and the ability to be a creative and proactive problem solver.
  • Proficiency in computers including retail systems and programs.
  • Ability to communicate effectively via both telephone and face-to-face contact is required. Customer contact, problem solving skills, and the ability to diffuse situations while remaining professional are essential to this position.
  • Ability to excel and support customers and co-workers in a team environment while functioning as a self-directed learner
  • Strong decision-making and problem solving skills
  • Ability to work in dynamic and high energy environment.
  • Ability to handle multiple responsibilities and balance customer priorities.

BENEFITS:

  • Medical, dental and vision insurance
  • 401(K) retirement program
  • Voluntary Life insurance
  • Voluntary short and long-term disability insurance
  • On-site corporate fitness center
  • Merchandise discount
View Full List of Benefits Here

SCHEDULE:

Tuesday - Saturday, 9:30am to 6:00pm. Possibility for overtime pay.

HOURLY RATE:

$14.50 to $16.00 (based on industry experience)


Full-time Warehouse Associate

MAIN DUTIES:

  • Move furniture
  • Load and unload trucks
  • Scan merchandise
  • Prepare furniture for delivery
  • Operate stock lift

REQUIREMENTS:

  • Physically able to lift and move furniture
  • Dependable and able to work flexible hours
  • Able to use tools
  • Able to read labels and identify items
  • Previous experience in a furniture warehouse

BENEFITS:

  • Medical, dental and vision insurance
  • 401(K) retirement program
  • Voluntary Life insurance
  • Voluntary short and long-term disability insurance
  • On-site corporate fitness center
  • Merchandise discount
View Full List of Benefits Here

SCHEDULE:

Tuesday - Saturday, 9:30am - 6:00pm (off Sunday and Monday)

HOURLY RATE:

$12.50-$14.00 (based on industry experience)


Part-Time Warehouse Associate

MAIN DUTIES:

  • Move furniture
  • Load and unload trucks
  • Scan merchandise
  • Prepare furniture for delivery
  • Operate stock lift

REQUIREMENTS:

  • Physically able to lift and move furniture
  • Dependable and able to work flexible hours
  • Able to use tools
  • Able to read labels and identify items
  • Previous experience in a furniture warehouse

BENEFITS:

  • Medical, dental and vision insurance
  • 401(K) retirement program
  • Voluntary Life insurance
  • Voluntary short and long-term disability insurance
  • On-site corporate fitness center
  • Merchandise discount
View Full List of Benefits Here

SCHEDULE:

9:30am - 6:00pm (three days per week / approximately 24 weekly hours)

HOURLY RATE:

$12.50-$14.00 (based on industry experience)


Shop Technician (full-time)

EXPECTATIONS:

  • Professional appearance
  • Able to fully communicate with customers and service department on all warranty repairs
  • Able to work under little supervision, while reaching company goals.
  • Capable of ordering and maintaining shop supplies.
  • Report and document all repairs performed.

REQUIREMENTS:

  • Minimum 1 year experience in the furniture industry or similar
  • Familiar with wood, upholstery, and leather, and vinyl repairs
  • Color match & blending
  • Familiar with burn-ins repairs and wood graining
  • Frame repairs, mechanism replacements, parts installations
  • Experience operating a spray booth
  • Capable of lifting over 50 lbs
  • Valid drivers license with a clean record

BENEFITS:

  • Medical, dental and vision insurance
  • 401(K) retirement program
  • Voluntary Life insurance
  • Voluntary short and long-term disability insurance
  • On-site corporate fitness center
  • Merchandise discount
View Full List of Benefits Here

SCHEDULE:

40 hours per week

HOURLY RATE:

$16.00-$18.00

Employee Testimonials

"As a new hire in sales, whether you have prior experience or not, there are 3 weeks of training before you help your first customer. That's a big help in having the knowledge and confidence to be a great salesperson. Training never stops at Belfort. We train consistently on every aspect of what makes Belfort work as a great company. Everything from product knowledge to the proper way to answer the telephone to how things are run in the warehouse. In addition, the lines of communication are always open between the manager, President and CEO of the company." - Marc, Sales, Top Writer